Language in use :
1. Expressing regret
a. Expressing regret about someone’s personal circumstances
- I’m sorry to hear that
- Oh, that’s too bad. I’m sorry to hear it.
b. Expressing regret about a minor accident or event
- What a pity
- What a shame
- What a nuisance
c. Expressing shock or regret about a serious incident
- Goodness!
- How awful!
- How terrible!
- How dreadful!
2. Expressing apology
- I’m sorry, i’m late
- I’m very sorry, i didn’t see you.
- Pardon me, i’ll finish it before I go home
- I do apologize for he service
- I’m extremely sorry for the uncovinient, Sir
To accept the apology :
- It’s okay
- That’s alright
- Forget it
- Don’t worry about it
- It doesn’t matter
- Be better next time
To reject an apology :
- Are you really sorry?
- I don’t believe you’re sorry
- I don’t accept your apologize
- I’m tired of hearing you say that you’re sorry
3. Asking and giving permission
To ask for permission :
- Can i speak to Arya?
- May i come in?
- Could i use your phone?
To give permission :
- Certainly
- Yes, of course
To reject permisson :
- I’m sorry but ....
- No, you can’t because
4. Expressing request
- Could i see you for a minute?
- Would you help me?
- I wonder if you can lift the table, please
- Could you tell me the way to station please?
- Do you mind if I go to sleep?
5. Offering something
- Let me carry you book
- Allow me to help you
- Do you want some tea?
6. Expressing sympathy
- I’m sorry to hear that
- I’m sorry for your lost
- You have my deepest sympathies
- May the comfort of God help you during this difficult time